At Xpremo AE, we aim to deliver your orders quickly and safely. Our shipping policy is designed to be clear and customer-friendly.
Order Processing
- Orders are usually processed within 1–2 business days.
- Orders placed on weekends or UAE public holidays will be processed on the next business day.
Delivery Timeline
- UAE Standard Delivery: Estimated 2–5 business days.
- Same-Day / Next-Day Delivery (select cities): Available for certain products and locations.
- International Delivery: Coming soon .
Delivery Charges
- Shipping charges (if any) are displayed at checkout before payment.
- Free Delivery may apply to eligible products or orders above a set value (e.g., AED 150+).
Order Tracking
- Once shipped, you will receive tracking details via SMS or email.
- You can also check order status in your account on our website.
Delivery Restrictions
- Some products (e.g., oversized appliances, restricted items) may have special shipping conditions.
- Delivery to remote or out-of-service areas may take longer or incur additional fees.